Orchard SurgeryCommercial RoadEast DerehamNorfolk, NR19 1AETel: 01362 693029
NOTE FOR ONLINE USERS-if a drug you regularly request does not appear on your list, it is probably because the medication requires reauthorisation by your Doctor. Please contact the surgery in such cases.
Prescriptions for medication that you may have had before but which are not on a repeat prescription cannot be issued routinely - it must be authorised by your doctor.
please allow THREE FULL WORKING DAYS for us to process your repeat prescription.
Emergency Prescription Requests are requests for medication which you need within 24hrs to prevent you from becoming severely unwell. Emergency medications include: epileptic medication, insulin, inhalers, emergency contraception, epipens, anti-coagulants, GTN spray, palliative medications and prescription only baby milk.
Emergency prescription requests are not requests for medications which have been ordered late.
Please respect our staff, as it is your responsibility to ensure that your repeat prescription is ordered in plenty of time
Please see our Prescription Charter leaflet for more details
Prescription Charter Leaflet
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow three full working days, excluding weekends and Bank Holidays, for your request to be processed.
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